Navathome terms and conditions
Work where you like, at your own speed and in your own
This is a contract between Navathome and you,
Terms and Conditions.
Refunds and returns
Under Navathome.com and consumer protection (Distance
Selling) regulations you have a statutory cooling off period of 14 business
days from the day you book your course.
At any time during this period you can notify
Navathome.com that you wish to cancel your contract
with us and your course fees will be refunded on return of
the undamaged training materials.
The course materials must be returned in an
condition and the postage paid.
Should a refund be requested the access to the
online course material is terminated immediately.
You will not be able to claim a
full refund if the course material has been damaged or if you have no proof
Navathome reserves the right to deduct for the net
cost of any missing or damaged course materials and
Payments for course
fees are due, in full, at the time of enrolment.
Payment can be made by bank transfer, online. by
telephone or by cheque in
GBP, drawn on a UK bank.
In the case of payment
by cheque we reserve the right to allow the cheque
to clear before dispatching your student pack.
Once payment has been made and confirmed, students
will be sent the student pack and be supplied with
the log in information to access the online course.
Your course access period starts from the date the payment is received and
you are logged into the system.
Local taxes and
import duties on student packs are not included and may be added by
local customs for deliveries outside of the UK.
Student Packs: Postage
The student pack will be sent on either the same day
or the next working
day and delivery to the UK and some European countries is included in the course
Additional fees may be applied to
addresses outside of these areas for courier delivery.
All packs, whether
send via Royal Mail or by courier, are
sent with tracking information and should be signed for.
not be held responsible for any duty or expenses
incurred in the country of delivery.
Recipients must be available to receive their packs or make arrangements for
packs to be delivered to a care of address. Navathome will not accept
responsibility for packs lost because the recipient was not available to
Student Packs: Packs sent to 'Care Of' addresses.
Navathome will not be held
responsible for pack sent to 'care of' addresses of any type including
business, marinas, relatives etc.
Replacement packs for those lost after delivery
will be at the sole expenses of the purchaser including postage and handling
Student Packs: Pack contents.
Pack contents must be
checked on arrival. A list of the contents is given in your course
from your main menu page.
No replacements for breakages or missing items
will be made after the fourteen day returns period. Course expiry
There is an initial
access period of 6 months which is plenty of time to complete any of the
Your access can be extended at any time for up to two
years after your
access runs out for an admin fee of £30.
Access lapses completely and
your log in is deleted if your course has run out and you have not extended
within two years of your course access expiry date.
Once you have completed the coursework and passed the assessment,
your course is completed and you course access is terminated. You can
request access to the revision course at this time.
must have access to the internet and email to
complete the course.Users
The course must be completed by you, the student,
only and cannot be shared. The course is not transferable and access is for the
Please check that the free trial runs on your device
The courses do not use a
platform so work on most devices including ipad,
Iphone, PC, Mac, Android etc.
There some issues
with the free chart plotter simulator provided by
the RYA. It works on PC and Mac but not on mobile
devices. It is not essential to the courses so it can
be worked around if you do not have access
the PC based units.
Pre course knowledge
You should be at the correct level for the
course being taken. No previous experience is required to take the Day
Skipper theory course, Day skipper theory is required for the
Coastal Skipper/Yachtmaster Offshore theory and Coastal/
Skipper / Yachtmaster Offshore
theory is required before taking the RYA Yachtmaster Ocean
Navathome reserves the right to
change Coastal Skipper / Yachtmaster Offshore theory course to a Day Skipper
theory course if you are not at the required level or cannot produce a copy
of your Day Skipper theory
Navathome reserves the right to change a course from Coastal
Skipper / Yachtmaster Offshore theory course to Day Skipper theory if it
becomes apparent that you do not have the required pre course knowledge or
do not hold a current Day Skipper theory certificate.
If you have
completed the Day skipper practical course but not the Day Skipper theory
course then you need to complete the fastrack to Coastal Skipper /
Yachtmaster Offshore course.
Your booking is accepted on the basis that you
have assessed the given information on pre course requirements and have booked the correct course for your current level of knowledge and experience.
To complete the course and prepare for the assessment you will need to work
through all of the coursework. If your instructor requests additional
study or revision you will need to complete it as requested to complete the
course.What we provide
We will provide online back up and land line
telephone backup as required by each student and
every endeavor will be made to help you achieve your aims.
You will be supported by fully qualified RYA instructors for the duration of
Certificates are issued in line with the RYA guidelines.
Should your instructor decide that you have not reached the required
standard after completing the coursework and the assessment they will work
with you to determine the course of action required to develop the skills
and knowledge required.
We will not disclose information about students
unless we are legally obliged to do so or a student
has agreed in writing in advance.
By enrolling you confirm that we may hold necessary
business information about you including your name,
address, course booking, payment and course record.
No credit card information is held by Navathome.
Any contract between you and us shall be governed by
English law and the courts of England and Wales
shall have non-exclusive jurisdiction over any
All dealings, correspondence and contact between us
and you shall be made or conducted in the English
Every effort has been made to ensure the accuracy of
course information. However, we cannot accept any
liability for errors, omissions or
inaccuracies in the course content.
improve the course content and we do welcome any
feedback from students which improve the quality of
All online material has been written and is under
copyright to Navathome.com Ltd/
No part of the online documents can be reproduced,
stored in or introduced into a retrieval system, or
transmitted in any form or by any means,
(electronic, mechanical, photocopying, recording or
otherwise) or for any purpose, without the express
written permission of Vic and Lyn Punch. Course
material should be treated as for any copyrighted
Navathome has a zero tolerance
policy and reserves the right to remove students from their course.
Should you feel that the course or the instructors has not met your
expectations at any point, please make it known to your instructors as soon
as possible so that Navathome can have the opportunity to rectify the
Please note that Navathome does not store or have access to any of your
credit card information. This is all managed securely by WorldPay or Paypal
depending on your choice of payment.
How and why we hold your
Use of www.navathome.com is open to those
completing Navathome online courses provided by Navathome. This website is
encrypted and maintained on a secure server and your personal details will
not be used for any other purpose than completing your online course.
In order to take a course you will be asked for your name, email,
telephone number and address. Your name and email address are used for the
purposes of recording any grades or certificates achieved and to make
contact with you and your telephone number and postal address for delivery
of your course material.
Management of your course and any
instructional support that you may need is provided by your RYA instructor
working on behalf of Navathome. Access to the course and support is provided
for an initial period of 6 months and this may be extended should you choose
to extend your study period. To allow this to happen your instructor has
personal contact information and has visibility of your progress and
achievements in the course admin.
On completion of your course, your
name and email will be retained on the Navathome database for the purpose of
recording details of the course and any certification gained as a result of
it. Please note that your instructor may retain personal information for the
purpose of providing additional services to you not associated with the
Navathome online course.
A session cookie is used to
provide continuity and maintain your login from page to page. Cookies must
be enabled in your browser to allow this happen. When you log out or close
the browser this cookie is destroyed.
Length of access:
initial period of access for a Navathome course is 6 months and this may be
extended for a further 6 months for a period of up to 2 years from your
expiry date. Your name and email is retained on this data base for the
purpose of using the course when your current access is active or for a
record of any course completion or certification when you have completed the
course or your course access has expired.
Requesting removal of your
If you would like your personal data removed from
www.navathome.com prior to the end of your access period or at any time
before you have completed your course, you can request it by email. Please
contact firstname.lastname@example.org giving your name and email address and the course
you would like to delete. Please note that if you request deletion of your
account before you have completed your course, your access to the course and
records of your progress will be lost.
If you would like details of
your online course removing from the Navathome database when you have
completed the course, please email your request to email@example.com giving
your name and email address. Please note that removal of course details from
the Navathome database, means that any certification gained as a result of
this course will not be verifiable by Navathome, nor would Navathome be able
to help with a replacement certificate.
Contact regarding your
Contact will normally be made by your RYA instructor. However,
occasionally Navathome may contact you in relation to your course or
account. This would normally be done by email. You will not receive any
sales or marketing information from Navathome as a result of holding an
account on the Navathome database.
If you have any questions about
how we look after your personal information please contact us by email at
RYA Essential Navigation theory course, CEVNI and PPR
To enable access to your
RYA interactive online course we need to share some of your
personal data with the RYA via your user profile in www.ryainteractive.org.
This learning management website is hosted and
maintained by a third party called Learning Pool, who will not use your
personal information for any reason other than enabling your course.
Your name and email address will be entered on www.ryainteractive.org in
order to create your user account. On your first access to the site, you
will be asked to enter your address and date of birth. You will have access
to the site for one year in order to complete your online course. During
this period, your personal information will be held on the website by
Learning Pool and be available to this training centre and the RYA for the
purpose of managing your course.
Instructional support will be
provided by Navathome.com for a period of 6 months from the date of your
On completion of your course, your name, email, date
of birth and address will be transferred to the RYA's central database for
the purpose of recording details of the course and any certification you
gain as a result of it. This information allows the RYA to record your
certification, to update any records they may already hold about you or your
qualifications and to verify your certificate if required. After one year
from the date of your enrolment on the course, your user account will be
removed from www.ryainteractive.org.
Full details of how the RYA will
deal with your personal information will be displayed when you first access
will endeavour to ensure the correct functionality of courses across the
most commonly used devices and web browsers, as such technologies evolve
continuously, access cannot be guaranteed.
Course content is
devised in good faith from RYA course material and is accurate at the time
of publication. While the RYA and Navathome endeavours to ensure that
content is reviewed regularly and appropriate changes are made to ensure
that content is correct and up to date, it cannot be held responsible for
Copyright of the courses
offered through this site belongs to Navathome.com.Unacceptable use of the site.
You must use the site
and the information available from the site responsibly.