Navathome. terms and conditions

Work where you like, at your own speed and in your own time.
Navathome refunds policy

This is a contract between Navathome and you the student.

Under and consumer protection (Distance Selling) regulations you have a statutory cooling off period of 14 business days from the day you book your course.
At any time during this period you can notify that you wish to cancel your contract with us and your course fees will be refunded on return of the undamaged training materials.
The course materials must be returned in an "as new" condition and the postage paid.
Access to the online course material is terminated immediately.
You will not be able to claim a full refund if the course material has been damaged or if you have no proof of purchase.
Navathome reserves the right to deduct for the net cost of any missing or damaged course materials and postage.

Terms and Conditions.

Payments for course fees are due, in full, at the time of enrolment.
Payment can be made by bank transfer, online. by telephone or by cheque in GBP, drawn on a UK bank.
In the case of payment by cheque we reserve the right to allow the cheque to clear before dispatching your student pack.
Once payment has been made and confirmed students will be sent the student pack and be supplied with the log in information to access the online course.
Local taxes and import duties are not included and may be added by customs for deliveries outside the UK.

The student pack will be sent on the next working day and delivery to the UK and some European countries is included in the course price.
Additional fees may be applied to addresses outside of these areas.
All packs are sent with tracking information and should be signed for. All packs sent by corrier must be signed for.
Navathome will not be held responsible for any duty or expenses incurred in the country of delivery.

Packs sent to care Of addresses.
Navathome will not be held responsible for pack sent to 'care of' address of any type including business, marinas etc.
Replacement packs for those lost after delivery will be at the sole expenses of the purchaser including postage and handling fees.

Pack contents.
Pack contents must be checked on arrival. A list of the contents is in your readme file available from your main menu page.
No replacements for breakages or missing items will be made after the seven day returns period.

Course expiry
There is an initial access period of 6 months which is plenty of time to complete any of the courses offered.
Your access can be extended at any time for up to two years after your access runs out for an admin fee of £30
Access lapses completely and your log in is deleted if your course has run out and you have not extended for two years.

Once a student has passed the assessment their course is complete and their access terminated.

Internet access
Students must have access to the internet and email to complete the course.

The course is not transferable and access is for the applicant only.

Please check that the free trial runs on your device before booking.
The courses do not use a platform so work on most devices including ipad, Iphone, PC, Mac, Android etc.
There some issues with the free chart plotter simulator provided by the RYA. It works on PC and Mac but not on mobile devices. It is not essential to the courses so can be worked around if a student does not have access the PC based units.

Pre course knowledge
Students should be at the correct level for the course being taken. No previous experience is required to take the Day Skipper theory course, Day skipper theory is required for the Coastal/Yachtmaster theory and Coastal/Yachtmaster theory is required before taking the RYA Ocean theory.
Navathome reserves the right to change Coastal Yachtmaster theory to Day Skipper Theory if students are not at the required level or cannot produce a copy of their Day Skipper theory certificate.
Navathome reserves the right to change a course from Coastal Yachtmaster to Day Skipper if it becomes apparent that the student does not have the required pre course knowledge or the student does not hold a current Day Skipper theory certificate.

What we provide
We will provide online back up and land line telephone backup as required by each student and every endeavor will be made to help students achieve their aims.
We will not disclose information about students unless we are legally obliged to do so or a student has agreed in writing in advance.
By enrolling you confirm that we may hold necessary business information about you including your name, address, course booking, payment and course record. No credit card information is held by Navathome.
Any contract between you and us shall be governed by English law and the courts of England and Wales shall have non-exclusive jurisdiction over any dispute.
All dealings, correspondence and contact between us and you shall be made or conducted in the English language.
Every effort has been made to ensure the accuracy of course information. However, we cannot accept any liability for errors, omissions or inaccuracies in the course content.
We continuously improve the course content and we do welcome any feedback from students which improve the quality of the course.
All online material has been written and is under copyright to Ltd/
No part of the online documents can be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means, (electronic, mechanical, photocopying, recording or otherwise) or for any purpose, without the express written permission of Vic and Lyn Punch. Course material should be treated as for any copyrighted material.
Navathome has a zero tolerance policy and reserves the right to remove students from their course.

Data protection.
Please note that Navathome does not store or have access to any of your credit card information. This is all managed securely by WorldPay or Paypal depending on your choice of payment.
Navathome records the following information on a secure server.
Name and address of students, results of answered questions, exam results and certification. This is to enable us to contact students and retain their course information in case of lost certificates.
This information is not passed onto any third parties.
Please contact if you wish to be removed from our secure database, however this may mean we will not be able to confirm you have passed previous courses, re issue certificates, extend or renew your course.
For uncompleted courses that have not been accessed for a period of two years or more.

To enable access to your online course we need to share some of your personal data with the RYA via your user profile in
This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course.

Your name and email address will be entered on in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course.

Instructional support will be provided by this training centre for a period of [6 months] from the date of your course booking.

On completion of your course, your name, email, date of birth and address will be transferred to the RYA's central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required. After one year from the date of your enrolment on the course, your user account will be removed from
Full details of how the RYA will deal with your personal information will be displayed when you first access

We are always happy to have a chat about your current level and which course would be the best for you.
The suite of courses is professionally written by fully qualified RYA instructors with a background in e-learning and computer programming.

Copyright © 2010-2018Navathome ®. Registered Company No. 107699 Head Office. 304 Neptune House, Marina Bay, GX11 1AA